Frequently Asked Questions
Are your gemstones natural and certified?
Yes, all gemstones at Khaki Gem Stone are 100% natural, ethically sourced, and come with a lab certification for authenticity and quality assurance.
How do I know which gemstone is right for me?
We recommend consulting with a professional astrologer before purchasing a gemstone for astrological benefits. You can also contact us for general guidance based on your needs.
Do you offer customized gemstone jewelry?
Yes, we offer custom-made rings, pendants, and bracelets with your selected gemstone. You can choose your metal type, size, and design preferences.
What is your return or exchange policy?
We offer a return or exchange within 7 days of delivery, provided the gemstone is unused and in original condition with the certificate. (Terms & Conditions apply.)
How are the gemstones delivered?
All gemstones are securely packed and delivered with proper certification and an invoice. We offer shipping across Pakistan and internationally.
Can I visit your store or buy online only?
Currently, we are operating online through our website and social media platforms. However, in-person appointments can be arranged on request (if applicable).
